The goal is to make it more convenient for Sales team to create a
Lead from a Contact without manually entering all required fields.
Use cases:
- Create leads from DQed
Contacts (legacy records) .
- Create leads from
Contacts provided by channel team.
Which information will be pre-populated?
- Name (First/Middle/Last
Name)
- Title
- Company
- Phone
- Email
Best practice:
- Use global search to
find if there is an existing contact
- Create a lead from that
contact.
- If that lead is moved to SAL, select “Choose Existing” when converting
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/lightning/o/Lead/new?defaultFieldValues=
Company={!Account.Name},
Email={!Contact.Email},
Title={!SUBSTITUTE( Contact.Title , ",", "-") },
Phone={!Contact.Phone},
MobilePhone={!Contact.MobilePhone},
HasOptedOutOfEmail={!IF(!Contact.HasOptedOutOfEmail = true, true, false)},
FirstName={!Contact.FirstName},
LastName={!Contact.LastName},
MiddleName={!Contact.MiddleName},
LeadSource={!Contact.LeadSource}
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Trick: using SUBSTITUTE to replace "," to "-" as "," will pass to url as a new value
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